With shipping options to suit your needs
We're here if you have any questions
Just send the item back to us
You as our Priority
We will do everything to provide the best experience
How long does it take to ship my order?
Every product is created for each customer, which means we will need 3-7 days to adjust, customize and prepare your order for shipping. Remember, this item is made from scratch just for you, and this process takes a little time.
When will my order arrive?
The shiping times are according to your location. We provide worldwide shipping with several shipping options for you to choose the best one for you; times are shown in the shipping selection.
How do I track my order?
Once you've placed your order, you will receive emails with information on every step of the process, from order placement to shipping updates. Once your order has been shipped, we will send you a tracking code with a tracking platform for you to follow your package in every step.
What’s your return policy?
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc. The return address is:
3501 Jack Northrop Ave
Hawthorne, CA 90250
Refund & Payment
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. All payments are secured and encripted, your safety is paramount to us.
We accept the following payment methods